2024

Blog Posts

New Year, New Wins: Four XSELL Milestones from 2024

Reflect on XSELL's top milestones of 2024, including earning HITRUST certification, enhancing agent tools, making Crain’s Fast 50 list, and...

Blog Posts

Demystifying Contact Center Performance Data and KPIs in Today’s Data Gold Rush

Making sense of contact center performance metrics is a huge undertaking amidst the influx of data today’s AI and ML tools unlock. This blog shares...