The Front Door to Healthcare, Reimagined.

Transform every call into connection with Agentic Voice. The safe, scalable, and empathetic solution to patient engagement.

 
EXPERIENCE AGENTIC VOICE
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THE XSELL DIFFERENCE
 
You define the outcome. We build the Agentic Voice to deliver it.
 

Agentic Healthcare Platform

 

Purpose-built for dialogue management, delivering scalable automation across complex healthcare interactions.

Deterministic Intelligence & Contextual Reasoning

 

A uniquely engineered platform that combines structured expertise with adaptive reasoning for precise, reliable outcomes.

Authentic, Human-like Artificial Intelligence

 

Natural, fluid conversation flow with ultra-low latency hat mirrors authentic human interaction.

Trusted & Proven in Healthcare

 

Deployed at scale with 4 Fortune 50 healthcare clients. Secure, compliant, and validated for enterprise reliability.
TRUSTED BY INDUSTRY LEADERS
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GENERATING CALL CENTER RESULTS THAT MATTER
LIFT IN CONVERSION RATES

23-25%

AVERAGE HANDLE TIME REDUCTION

5-15%

TRANSFER RATE REDUCTION

10-20%

IMPROVEMENT IN NPS

18-22%

REPLACE FRICTION WITH CARE
 
Automate the calls that drain resources with conversations that feel human, deliver measurable results, and align with your mission to improve care.
 
IMPROVED PROVIDER & PAYOR EXPERIENCE
Free time for care, not paperwork
 
  • Remove Administrative Weight
  • Streamline Workflows
  • Built for Trust + 100% Compliant
 
BETTER PATIENT OUTCOMES
Engagement that drives action
 
  • Proactive Outreach
  • Higher Completion Rates
  • Data-Driven Care
 
ENHANCED PATIENT EXPERIENCE
Simple to reach, easy to use
 
  • Human-like Conversations
  • Consistent, High-Quality Interactions
  • 24/7 Patient Access
LOWER COST OF CARE
Efficiency that scales
 
  • Operational Leverage
  • Prevent Costly Emergency Care
  • Reduce Staff Phone Time
OUR RESOURCES

Explore our latest news and insights

YOUR QUESTIONS, ANSWERED

Discover how our AI-powered tools can transform your contact center

How quickly can XSELL be implemented and deliver results?

XSELL’s solution is designed for a streamlined, 90-day implementation. The first month focuses on required integrations, which can be expedited with cross-team coordination. Following this, the majority of the implementation timeline is dedicated to model training and fine-tuning, ensuring XSELL is optimized for your specific needs.

Can your platform handle high traffic volumes?

Yes, XSELL is built to support large-scale operations. Having processed over 500 million real-time recommendations, our platform is designed to handle the complexities of high-volume contact centers for globally recognized brands with ease and precision.

How does XSELL help improve NPS scores?

By equipping your agents with real-time coaching and support, XSELL enables them to provide more personalized, effective service. This results in higher customer satisfaction, and on average, businesses using XSELL see a 21% improvement in their Net Promoter Scores.

Can XSELL help reduce my contact center costs?

Yes, XSELL’s platform improves efficiency in multiple areas—by enhancing agent performance, reducing training times, increasing retention rates, and cutting average handle time (AHT) by 5-15%. These combined improvements directly contribute to lowering your overall contact center costs.

Does XSELL provide ongoing support and updates?

Yes, XSELL provides continuous support and updates through our dedicated customer success team. Our platform is designed for ongoing model training and refinement, identifying and incorporating top performer behaviors to optimize results continuously. Additionally, we release new product features each quarter to ensure a best-in-class experience for end users.

The future of healthcare starts with the conversations you automate

Meet patients where they are, with an agent that is always on, always compliant, and always empathetic.

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