WHO WE ARE

Human + AI Technology Partnership That Works

We are disruptive innovators. It’s in our DNA. Our solution, melding the best of technology with human authenticity, is backed by well-funded equity partners and chosen by Fortune 50 companies. Their reason why is simple. We know how to learn and replicate the behaviors of the best agents, amplify them at scale to every agent and drive game-changing outcomes.

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TRUSTED BY INDUSTRY LEADING COMPANIES
OUR CORE VALUES

Inspired to Achieve

We’re more than a tech company. We are a passionate team with a vibrant culture that brings the XSELL values to life in every interaction and every relationship. Before making every agent your best agent, we empower our people to succeed and reach their professional best.

Best Chapter Yet

We believe in working hard to achieve success, but know that's only possible if we work together. Each of us is driven to write our “best chapter yet,” both personally and professionally — and help one another get there.

Do It The XSELL Way

We are an inclusive culture of top-performing people working together toward common goals. “The XSELL way” means operating as one team, with strong communication, collaboration, and accountability.

Know Us By Our Results

We do what we say. Our colleagues and clients will “know us by our results" — we welcome that and embrace transparency and measurement.

Open for Business

We are fiercely committed to improving ourselves, our team, and our company. We stay curious and approach every situation “open for business" as an opportunity to learn and grow.

HOW WE STARTED

Meet Our Founders

Since XSELL's inception in 2014, we've been ahead of the AI curve. XSELL was founded on the belief that technology can be used to learn, replicate, and amplify the behaviors of top-performing contact center agents to transform the way businesses interact with their customers.

Matt Coughlin

Co-founder
CEO

Mark Stoehr

Co-founder
CTO

OUR RESOURCES

Explore our latest news and insights

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