New Additions Lend Healthcare, Technology, Security Domain Experience
CHICAGO – (BUSINESS WIRE) – XSELL Technologies, the leader in conversational AI for contact center agent optimization, has expanded its Advisory Board with the additions of Dr. Chakib Bouhdary, CEO and Founder, Bouhdary Consulting; John Giamatteo, President, Blackberry Cybersecurity; and Dr. Stuart Levine, Chief Clinical/Medical Officer and Partner with Chicago Pacific Founders."The domain experience that each of them offers can only enhance our market strategy + positioning. We are excited for the new insights that they will bring to our proven + patented technology solutions." XSELL CEO Matt Coughlin Click To Tweet
“Adding Chakib, John, and Stuart to our Advisory Board allows us to bring an additional wealth of experience and knowledge to our business, not only around exceeding customer expectations, but forging solid client relationships built on trust as we go to market,” XSELL’s Founder and CEO Matt Coughlin commented. “The domain experience that each of them offers — Chakib across technology and SaaS, John in all things Cybersecurity, and of course, the depth of Stuart’s understanding of the complex American healthcare system — can only enhance our market strategy and positioning. We are excited for the new insights that they will bring to our proven and patented technology solutions.”
Well-positioned to capitalize on the growing need for real-time, data-driven insights, XSELL has used unmatched AI technology to build an impressive list of Fortune 50 customers. Melding human authenticity and technology-driven insights and efficiencies, XSELL is equity-backed and chosen by market-leading companies across healthcare, financial services, CPG/retail, and telecommunications.
About Dr. Chakib Bouhdary
Dr. Bouhdary joins XSELL’s Advisory Board in his capacity as a Global Technology Executive with 30 years of multi-industry experience. Dr. Bouhdary has a proven track record of value creation through digital transformation and has leveraged that experience to establish Bouhdary Consulting, aiming to provide strategic advisory services to companies planning to drive strong growth through advanced digital technologies. Dr. Bouhdary draws upon an impressive career that includes experience as SAP’s Digital Transformation Officer; President of SAP Ariba, and Chief Strategy and M&A Officer, where he led the transformation of SAP from an On-Premise software company to a highly diversified portfolio with an increased global presence; and SVP of Value Engineering, where he instituted a value-focused customer engagement model and a global benchmarking program.
About John Giamatteo
Mr. Giamatteo joins XSELL’s Advisory Board in his capacity as President, Blackberry Cybersecurity, building on a successful career leading and growing multinational, high-tech businesses. Giamatteo has held leadership roles at both McAfee, a leader in device-to-cloud cybersecurity solutions for large Enterprises, SMB, and Consumers, and AVG Technologies, leading the latter to a successful IPO on NYSE in 2012. Giamatteo also served as president and COO of Solera, COO at RealNetworks, and President, Asia Pacific for Nortel Networks, living and working in APAC for seven years, as he led various product business units.
About Dr. Stuart Levine
Dr. Levine joins XSELL’s Advisory Board in his capacity as Chief Clinical/Medical Officer and Partner with Chicago Pacific Founders, where he leads Care Model Innovation and Value-Based Platforms; he is also the Director/Chief Physician Strategist at Google Health. Dr. Levine serves on the boards of a dozen healthcare companies and was previously the Co-Founder and Chief Medical and Innovation Officer for agilon health, a physician group and IPA platform that integrates and coordinates care in multiple geographies focusing on physician partnerships and delivering full-risk care for Medicare Advantage and Medicare ACO Reach senior patients powered by advanced technology. Dr. Levine has spent his entire, distinguished career as a leader in the transformation of clinical care models and delivery of outcomes-focused, patient-centered, cost-effective innovative care models.
Dr. Bouhdary, Mr. Giamatteo, and Dr. Levine deepen the well of leadership experience, technology focus, and domain expertise in place across both XSELL’s Board of Directors and Advisory Board, which includes the following:
- Jake Colognesi, Partner at Sageview Capital
- Mark Willford, Technology and Business Advisor
Board of Directors
- Frank Jules, Retired President, Global Business AT&T
- Lawrence Leisure, Co-Founder and Managing Partner, Chicago Pacific Founders
- Narendra Mulani, Accenture
- Dean Nelson, Senior Partner, Sageview Capital
- Mary Tolan, Founder and Co-Managing Partner, Chicago Pacific Founders
The Advisory Board appointments are effective immediately. For additional information, visit www.xselltechnologies.com.
About XSELL Technologies
XSELL Technologies was founded on the belief that the behaviors of the best contact center agents could be learned, replicated, and amplified to every agent in real-time to transform the way that businesses interact with their customers. Today, the XSELL team is partnering with Fortune 50 customers to drive quantifiable improvements in sales results, service metrics, agent engagement, and the overall customer experience. For additional information or to request a demo, visit www.xselltechnologies.com.