--- title: XSELL Achieves HITRUST i1 Certification to Manage Data Protection and Mitigate Cybersecurity Threats description: XSELL Technologies earns HITRUST i1 Certification, enhancing data protection and demonstrating top-tier security practices for its AI-powered call center solutions. Learn about their commitment to cybersecurity. image: https://xselltechnologies.com/hubfs/shutterstock_2444704781.jpg --- [![XSELL-logo_transparent-1](https://xselltechnologies.com/hs-fs/hubfs/CWL_Website/FY2024/Website/Images%20and%20Videos/XSELL-logo_transparent-1.png?width=140&height=41&name=XSELL-logo_transparent-1.png)](https://xselltechnologies.com) - PLATFORM ### [Agent Experience AI-powered, real-time agent coaching based on your top performer actions, tactics, and strategies.](https://xselltechnologies.com/xsell-agent-experience) ### [Supervisor Experience Real-time insights and targeted coaching to transforms your call center's performance, agent by agent.](https://xselltechnologies.com/xsell-supervisor-experience) ### [Agentic Voice Automate repetitive tasks, cut costs, and free up the Careforce for more complex workflows with the Agentic Voice solution for Healthcare.](https://xselltechnologies.com/agentic-voice) - [COMPANY](https://xselltechnologies.com/en/overview) - [RESOURCES](https://xselltechnologies.com/resources) [GET A DEMO](https://xselltechnologies.com/en-us/get-a-va-demo) News + Events # XSELL Achieves HITRUST i1 Certification to Manage Data Protection and Mitigate Cybersecurity Threats XSELL Technologies earns HITRUST i1 Certification, enhancing data protection and demonstrating top-tier security practices for its AI-powered call center solutions. Learn about their commitment to cybersecurity. [XSELL Technologies](https://xselltechnologies.com/resources/author/xsell-technologies) Jan 14, 2025 [mailto:?subject=Check%20out%20https://xselltechnologies.com/resources/xsell-achieves-hitrust-i1-certification-to-manage-data-protection-and-mitigate-cybersecurity-threats&utm_medium=social&utm_source=email%20&body=Check%20out%20https://xselltechnologies.com/resources/xsell-achieves-hitrust-i1-certification-to-manage-data-protection-and-mitigate-cybersecurity-threats&utm_medium=social&utm_source=email](mailto:?subject=Check%20out%20https://xselltechnologies.com/resources/xsell-achieves-hitrust-i1-certification-to-manage-data-protection-and-mitigate-cybersecurity-threats&utm_medium=social&utm_source=email%20&body=Check%20out%20https://xselltechnologies.com/resources/xsell-achieves-hitrust-i1-certification-to-manage-data-protection-and-mitigate-cybersecurity-threats&utm_medium=social&utm_source=email) --- HITRUST certification validates XSELL is operating leading security practices to protect sensitive information. --- Chicago, IL, January 2025 – XSELL Technologies, a leading provider of AI learning and coaching solutions for call centers and enterprises, announced its HiPer Platform has earned certified status by [HITRUST](https://hitrustalliance.net/) for information security. “As customer security expectations increase, XSELL considers independent examinations based on global standards like HITRUST as key to demonstrating trustworthiness to interested parties,” said Diallo Gentry, Head of Security, Privacy & Risk at XSELL. HITRUST i1 Certification demonstrates that the organization’s Security, Privacy & Risk, IT Operations, and Product teams leverage a set of curated processes and controls to protect against current and emerging threats. The HITRUST i1 Validated Assessment and Certification helps organizations address cybersecurity challenges and remain cyber resilient over time. “The HITRUST i1 Validated Assessment is a powerful tool for cyber-aware organizations, such as XSELL,” said Robert Booker, [Chief Strategy Officer at HITRUST](https://hitrustalliance.net/board-of-directors). “HITRUST i1 Certification provides measurement, implementation, and performance assurance of information security controls. Congratulations to XSELL for earning HITRUST i1 Certification and demonstrating the operational maturity of their cybersecurity program.” About XSELL XSELL transforms the way businesses interact with their customers by discovering and amplifying top-performing call center agent behaviors that lead to successful business outcomes. To do this, XSELL leverages artificial intelligence as a foundational capability to listen, learn and support agents in real-time with the exact information they need to exceed customers’ expectations and deliver top-performer experiences. Located in Chicago's West Loop tech hub, the AI-enabled tech startup prides itself on its passionate team and vibrant culture. The company strives to bring XSELL values to life in every interaction and every relationship.   [News + Events](https://xselltechnologies.com/resources/tag/news-events) [Press Release](https://xselltechnologies.com/resources/tag/press-release) [2025](https://xselltechnologies.com/resources/tag/2025) ## Similar posts Medicare Advantage ### [Gold Kidney Health Plan Partners with XSELL Technologies to Deliver AI-Driven, Voice-Powered Health Risk Assessments](https://xselltechnologies.com/resources/gold-kidney-xsell-agentic-voice-hra-solution) Gold Kidney Health Plan partners with XSELL Technologies to enhance health risk assessments through AI-driven, voice-powered solutions, improving... Colleen Ladas Jul 18, 2025 Blog Posts ### [Demystifying Contact Center Performance Data and KPIs in Today’s Data Gold Rush](https://xselltechnologies.com/resources/demystifying-contact-center-performance-data-and-kpis-in-todays-data-gold-rush-1) Making sense of contact center performance metrics is a huge undertaking amidst the influx of data today’s AI and ML tools unlock. This blog shares... Ishu Jaswal Dec 16, 2024 Blog Posts ### [New Year, New Wins: Four XSELL Milestones from 2024](https://xselltechnologies.com/resources/new-year-new-wins-four-xsell-milestones-from-2024) Reflect on XSELL's top milestones of 2024, including earning HITRUST certification, enhancing agent tools, making Crain’s Fast 50 list, and... XSELL Technologies Jan 6, 2025 ### Want to see more? Give every agent the tools and solutions to confidently deliver exceptional customer experiences. 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