HITRUST certification validates XSELL is operating leading security practices to protect sensitive information.
Chicago, IL, January 2025 – XSELL Technologies, a leading provider of AI learning and coaching solutions for call centers and enterprises, announced its HiPer Platform has earned certified status by HITRUST for information security.
“As customer security expectations increase, XSELL considers independent examinations based on global standards like HITRUST as key to demonstrating trustworthiness to interested parties,” said Diallo Gentry, Head of Security, Privacy & Risk at XSELL.
HITRUST i1 Certification demonstrates that the organization’s Security, Privacy & Risk, IT Operations, and Product teams leverage a set of curated processes and controls to protect against current and emerging threats. The HITRUST i1 Validated Assessment and Certification helps organizations address cybersecurity challenges and remain cyber resilient over time.
“The HITRUST i1 Validated Assessment is a powerful tool for cyber-aware organizations, such as XSELL,” said Robert Booker, Chief Strategy Officer at HITRUST. “HITRUST i1 Certification provides measurement, implementation, and performance assurance of information security controls. Congratulations to XSELL for earning HITRUST i1 Certification and demonstrating the operational maturity of their cybersecurity program.”
About XSELL
XSELL transforms the way businesses interact with their customers by discovering and amplifying top-performing call center agent behaviors that lead to successful business outcomes. To do this, XSELL leverages artificial intelligence as a foundational capability to listen, learn and support agents in real-time with the exact information they need to exceed customers’ expectations and deliver top-performer experiences.
Located in Chicago's West Loop tech hub, the AI-enabled tech startup prides itself on its passionate team and vibrant culture. The company strives to bring XSELL values to life in every interaction and every relationship.
